Concierge: Hit or Miss?

Would you prefer if your building had a 24/7 concierge? Probably.  But when it comes down to paying for it, you might reconsider. Over the long weekend, I experienced first-hand both why a building should have a concierge, and then...

Honesty

Is it too much to ask in this business for somebody to take you at your word? Draft an offer, submit it, and tell the other side "Please accept this or reject it, but don't sign it back.  This is our first and...