Here’s a great blog post from my colleague, Mark McLean.
I agree with everything he says – he just said it before I had a chance!

By: Mark McLean
www.realtylabratory.com
It’s a popular term that you have probably heard before. If there is a way to beat the system, someone will find it. Not surprisingly, it applies to the business of real estate too. At first I was enthusiastic about those third-party sites like Craigslist and Kijiji. Hey, if I have a listing I will promote it on as many sites as I can to get the most exposure. That’s my job. But more and more I see some agents trying to game the system. It’s as if those agents said, ” I can use this un-policed site to make money”. Can you blame a guy (or gal) for trying?
Over the last few months, the number of real estate scams I’ve seen on the web makes me shudder. Not to single out one site or another, but I wonder if third-party sites, not under some type of control, are turning our business back into the wild wild west. I can’t imagine the founders of these sites ever intended their sites to be used these ways.
We’ve heard this story a fair bit, but I finally heard it first hand from someone who had been scammed. This person was looking for a rental apartment. She saw an amazing place in her price range and the “owner” said it she could have it. She put down a deposit and went home. A week later she thought it might be a good idea to go check it out again. She phoned and emailed the “owner” but was unable to reach him. Finally she went to the apartment only to find that the current tenants weren’t planning on moving out. As it turns out, they were away the weekend the apartment was shown. Burned!
Equally, if not more distressing is the behavior of Realtors like this one; This agent logged into TREB found a couple of nice condos, used the pictures and descriptions to create a few ads and then post them as their own listings. Potential renters are calling and arranging showings presuming they are working directly with the owner or listing agents. So you might say, big deal. At the end of the day the apartment gets rented. Isn’t that the goal?
I suppose you could make that argument but why should someone take advantage of the work I did to get the listing in the first place? I didn’t give that agent permission to advertise my listing. In this case, the scammer agent was working at a resort in Mexico when I contacted her about a rental. She offered to have someone in her office attend the showing.
Poaching listings is rampant in our business and this example barely scratches the surface of the type of shenanigans that agents figure out. The DDF or Data Distribution Facility may take care of some of these problems, like the accuracy of the information, but…as one door closes another one is sure to open.
How about the agent who had a listing on MLS at one price and also advertised it on Craigslist at a different price with the proviso the buyer use him to purchase the house? The Craigslist ad also didn’t contain any of the required information that is required under our guidelines. Designation, brokerage, contact information. Do you care?
The Internet is a big place. I have to believe there are a lot of agents using third-party sites to rightfully promote their listings. That’s great. But what about the scammers and cheats who are playing the system? They know full well that RECO can’t patrol the Internet, and most agents aren’t checking to see if people are poaching their listings. And if they do, are those agents going to launch a complaint knowing that it will take 8 months to get to a hearing?
Years ago, organized real estate was established to protect the public. Rules and regulations were written to make sure real estate transactions were done fairly. Is that protection gone out the window?
Is the sharing of data, through IDX leveling the playing field or making the system easy to beat? If you are part of IDX your listings are shared on every other agent’s website. Honestly, I’m okay with that BUT I want the public to know that if they are on Joe Smith’s Website the listing they are looking at is actually mine not Joe Smith’s. I want my name at the top, not buried somewhere in the bottom. Oh and while I’m on the subject, why can’t I brand my video tours? Argh, it makes me crazy!
Have you been scammed on a third-party site? Do you have an interesting story about an agent finding a creative way to beat the system? What can we do about it?
I used to feel bad for people who got scammed by going through Craigslist or Kijiji for property rentals, but I don’t anymore.
It’s not borne out of some self-serving belief that everybody should use a Realtor, list their properties on MLS, etc.
It’s just that everybody thinks that while scams exist, they themselves, could never be scammed.
Really?
You are too smart? You would never fall for it?
Scammers have been around for centuries, and only one thing has changed: the scams have got better, and the scammers have honed their craft.
When a friend of mine fell for the old “Nigerian Bank Scam,” and, upon receiving a cheque for $2,800 (that bounced, of course) sent a wire transfer to a super-hot model in the UK that was going to move to Toronto and rent the second bedroom in his apartment, my mother freaked out and said, “Are you kidding me? The ‘Nigerian Bank Scam?’ That’s been around forever! I heard that scam in the 1950’s when I was a kid, except it was through the mail!”
I have no way of proving it, but I would estimate that more than HALF of all listings on Craigslist, Kijiji, ViewIt, Roommates.com, or any other site have some sort of fraudulent element to them. I’m not saying they’re all professional con artists, but as Mark Mclean wrote above – many licensed Realtors will “poach” listings and advertise them on these third party sites to try and get clients.
A few weeks ago, a blog reader emailed me to ask if I could check out a listing he found on Kijiji.
The listing was shown on MLS to be “leased,” but it was by a different Realtor.
Sure enough, when my blog reader contacted the person representing the property on Kijiji, that person said 1) That he was the listing agent, 2) That the property was available. Neither of which were true. My blog reader called out the person on Kijiji, saying, “I know you’re not the listing agent, and I know the property has been leased.”
The listing was taken off Kijiji, but it was re-posted a week later.
This agent, who worked for a different company than the one who actually listed the property, was just fishing for clients.
It happens all the time, and as Mark mentioned in his blog, there is no way that RECO is going to police this.
Some Realtors are bottom-barrel and have no choice but to poach other Realtors’ listings, and represent them as their own, on third party sites.
This isn’t a scam, but it’s misrepresentation.
As for actual scams, they are rampant.
You know that $5,000/month condo that’s listed for $1,200 because the owner only has one key, and it’s with her in the UK? Yeah, that might be a scam…
You wonder how people fall for this, but it happens all the time.
I wrote a blog about this, maybe 3-4 years ago.
A friend of a friend found a listing on Kijiji for exactly what I described – a $5,000/month penthouse on Bay Street, fully furnished, which the landlord was offering for $1,200, because “she was having trouble renting it.” As the story goes, the landlord had one key and it was with her in the UK, and she didn’t know anybody who could help her in Canada, so she just wanted to get a modest $1,200 per month to cover the costs.
The friend of my friend refused to let this go, saying, “What if it IS true? What if everybody else thinks it’s a scam, and nobody is taking her up on it?”
I’ve seen this same scam a dozen times, and it’s always the same. The lady in the UK will send you the key via UPS, and you’ll send her the wire transfer.
Do people really fall for this?
Well if they didn’t, then I guess these scams wouldn’t be so common-place.
At least if you work with a Realtor, via MLS, you can avoid these scams, but I’ll save the public service announcement for another day.
Now if you’ll excuse me, I need to go to the UPS store to mail a key…

Joe Q.
at 9:39 am
“…I would estimate that more than HALF of all listings on Craigslist, Kijiji, ViewIt, Roommates.com, or any other site have some sort of fraudulent element to them…”
I don’t know if I would go THAT far…
There is indeed an element of risk to doing deals on CL or Kijiji, as there is with any forum. Caveat emptor. What I want to know is why RECO doesn’t go after Realtors who engage in fraud — if a complaint is made, why wouldn’t they investigate? Isn’t that their job?
Potato
at 3:55 pm
I had the same question. Even if copying a listing for an already-rented place just to try to bring in clients with “oh, sorry, that one’s taken — how about I show you some others?” isn’t quite as scammy as the Nigerian scams, it’s still something you don’t want your licensed representatives doing. I’ve never understood why realtors were so laisez-faire about standards and ethics. Yet if you were to innocently comment on someone else’s listing here — watch out!
David Fleming
at 4:47 pm
@ Potato
I agree completely.
But RECO doesn’t have the resources to chase down every complaint about an agent using a 3rd party site, so they don’t bother. Especially since those ads can be easily removed.
RECO chases what they know they’ll have success with.
And they prioritize complaints from the public over complaints from agents.
John
at 2:06 pm
Of course he will go that far, and I am surprised he stopped so short of 100%. He is a realtor and makes money on dummies who need hand holding. The more dummies that he will scare away from Kijiji and into MLS, the more he and his buds will make. Don’t you get it?
Jesse
at 8:28 am
I think you missed the point John. There are easy transactions, but frankly leases are a pain the …. 🙂 yep! Renters aren’t an easy bunch to qualify and often landlords use agents to check them out and book multiple showings. Maybe you show up as one, and see the agent for 30 seconds – but trust there’s more time to it.
Anyone who says a successful agent doesn’t work for it hasn’t done it. And these scammers are trying to milk a leaky system to either get a leg up or leg in,
m
at 10:06 am
I’ve seen that rental scam recently. The unit beside mine was legitimately advertised as being for rent. At the same time, a scammer on CL seems to have copied the photos and posted an ad purporting to rent it (for a low price). I kept having people knocking on my door saying “The guy who’s renting this place out says he’s out of the country so can’t show me the inside. But it’s a really good price. Do you think it’s legit?” I knew the owner wouldn’t use this approach, and told them so. But I’ve been wondering whether anyone fell for it. I guess if you put out enough traps, eventually someone will fall for it.
Spiltbongwater
at 11:02 am
I got grifted my a Midas mechanic when I went in for an oil change and walked out $1000 lighter in my pocket. I think the mechanic intentionally damaged my car, but needing it for work, I had to have it drivable.
I almost got scammed into paying $56 booking fee for the free cruise I won 2 weeks ago, but decided, I really don’t want to go on a cruise at my current age as I think I am too young for it, or all the single women on the cruise will be widows.
Darren
at 3:39 pm
“I used to feel bad for people who got scammed by going through Craigslist or Kijiji for property rentals, but I don’t anymore.”
I’m confused by this David.
If you’re talking about people not doing any due diligence, I agree with you. However if you’re dealing with an agent, you expect to have professional service. It does not matter if you found them from Kijiji or MLS!
Why is RECO not doing anything about this? Real estate agents have a fairly bad reputation in general and when there are members abusing the system nothing can be done??
Not only should people doing this lose their license by they should be prosecuted too. Any brokerage with agents doing things like this should be heavily fined to make sure they are keeping them on a leash rather than being more worried about having as many agents as they can to collect fees.
Joe Q.
at 1:30 pm
Perhaps RECO needs to bolster its resources by, e.g., raising its fines.
jeff316
at 3:03 pm
Prosecuted for what, though?
If I’m reading this post correctly, the most egregious example is from a non-realtor. The realtor examples are all misrepresentation. Misrepresentation is difficult to prove – particularly when it involves the internet – and in the odd chance they actually do prove it, maybe a fine? Sure. A suspension? OK. Three-strikes and a license loss? OK. But prosecution? For what? You can’t legislate honourable behaviour – whether you’re a real estate agent, a contractor, a garbageman, a financial services provider, or a mechanic.
The “real estate is shady” crowd need to choose. If the real estate world is as shady as they seem to think then fine, but then cases like this are trivial. If things like Kijiji misrepresentation (which may not even be misrepresentation depending how the ads are written) are important enough to start rallying-cries for RECO action, that’s fine too but implies then that maybe real estate isn’t that shady after all.
Darren
at 4:06 pm
I’m a bit confused by the first example given. It doesn’t explicitly say a real estate agent was involved, but it implies that the apartment was shown to the victim while the real occupants were away. I made what is perhaps an incorrect assumption that someone (an agent with keys) took them into the unit to see it.
Toronto Boutique Apartments
at 10:00 pm
I have seen this so many times and the agents do not even think there is anything wrong with it – on a few occasions when I’ve asked about whose listing it is, they would give a convoluted answer and say that they are just marketing and helping other agents.
However…at the end of the day if you need to rent a condo and you love a unit you see, you will probably overlook this and just do what you can to get the condo. That is why this is so prevalent and it works unfortunately.
idrwin88
at 1:22 am
nice bloger
https://www.cloudeasy.com.au