What time is it?
I dunno. Have a look at your watch.
Oh, I see. It’s time to ruffle some feathers.
We’re one week into the fall market and I’m already frustrated.
I’m not frustrated with my team. I’m not frustrated with my clients. I’m not frustrated with the market; be it sales, inventory, or prices.
I’m frustrated with agents.
More specifically, I’m frustrated with agents who:
1) Have no clue what they’re doing
2) Have amnesia.
3) Have no common sense.
Earlier this week, I submitted an offer on an entry-level home that was extremely under-priced. This was a strategy, of course, and the strategy worked – thanks to the market, as there ended up being eleven offers on the house.
The listing agent called me and told me I was “in the top five offers,” and I said, “Yeah, no kidding I’m in the top five. The other six are probably all dummy offers.”
He “invited” me to improve our offer, as agents always do. And my buyer did, since he anticipated this situation and since the process was playing out exactly as expected.
But the next phone call with the listing agent was unexpected.
Amazingly, the listing agent said, “None of these offers are acceptable to my client.”
Le Sigh.
I already knew where this was going.
“None of them?” I asked. “Not one of the eleven?”
“No, unfortunately not. They are……..not even close to my clients’ expectations.”
During that pause you see there – the one after he said “They are,” I could feel him thinking. He didn’t pause to choose his words, but rather he paused to consider just how ridiculous his clients were being. His voice slowed and got quieter as he finished the sentence; as he heard himself saying the words aloud.
I could feel his defeat on the phone.
He wasn’t steering this ship; his client was.
And with eleven offers on a house in the September market, with all the uncertainty in the housing market, this agent was just as surprised as I was that those eleven offers wouldn’t result in a signature on the Agreement of Purchase & Sale.
The property is still on MLS, still at the same list price, still with the original offer date in the brokerage remarks. I assume that they’ll deliberately wait 7-10 days to update the listing with a new price, strategy, or offer process, in hopes that interested agents will call.
So now you may ask the question: why am I bothered by this?
I’m not bothered because my client didn’t purchase the home.
I’m not bothered because of the “games” agents are playing.
I’m bothered because it’s as though the agent pool didn’t learn anything from the respective markets in the fall of 2023 and the late-spring of 2024.
Do we have amnesia?
Do agents have any ideas other than under-pricing and setting an offer date?
Don’t get me wrong, the market is moving. We saw twenty offers on a home on Sparkhall Avenue this week.
However, not every segment is moving, and agents can’t treat all segments the same.
Why in the world is a 1-bed, 1-bath condo at 219 Fort York Boulevard listed low with an “offer date?” I can’t fathom.
I spoke to a colleague of mine yesterday about all the freehold “offer nights” that have taken place this week, as she’s a crazy person who seemingly tracks every offer that’s registered in the city of Toronto. Early returns show that the market is better than it was in the late-spring, and significantly better than the Fall, 2023 market, which was really rough. However, we are still seeing agents putting the same loser “strategies” into practice, and it makes me think that the agent pool is incapable of learning.
My team and I have sixteen listings coming to market in September.
Ask me how many of these listings have an “offer date;” go on, just ask.
How about…….one?
It’s a bungalow in Leaside. It’s land value. It’s a builder’s lot. While there is still no guarantee that the “list low, hold back offer” strategy is going to work, it’s the only property that I would consider listing with this pricing strategy.
As for my other listings…
$3.2 Million in Yorkville?
$2.4 Million in Birchcliff?
$2.1 Million in King West?
Obviously, those aren’t the “list low, hold back” type.
But what about:
$550,000 in Liberty Village?
$699,900 in the Merchandise Lofts?
$699,900 by the Waterfront?
Once upon a time, sure, maybe we’d be pricing these for “competition.”
But in today’s market, seriously folks – read the room.
I see agents pricing these units as though we’re in a red-hot condo-market, and what’s worse is that they act like it.
Earlier this spring, I started to use two simple words when talking to agents that signified a shift in the market:
Work together.
It sounds cliche, right? Imagine the agent who lowballs the heck out of your listing and says, “I’d like to work together to get this deal done.”
No, not like that.
What I mean is that whether a property is under-priced with an offer date, whether a property is listed with offers any time, or whether a property has been on the market for 90 days, if I’m a buyer agent calling the listing agent, the first thing I say is, “Let’s work together on this.”
No bullshit.
Sure, we’ll negotiate. We’ll lie to each other. We’ll work for our clients.
But what I mean is this:
Let’s acknowledge the market that we’re in and not act like it’s February of 2022.
Consider this scenario…
A property is listed for $799,900. It sits on the market.
Then it’s re-listed for $749,900. And again, it sits.
There’s a third listing, this time, again, at $749,900, and it sits once more.
The property is then listed for $599,900, with an offer date, and I have a buyer who happens to have started his search at that time.
I call the listing agent and say, “My buyer is interested. I know you have an offer date. I know you were listed before. It’s a tough market out there, let’s work together on this. Surely there’s a Venn Diagram intersection, somewhere, with my buyer and your seller overlapping. What do you think? Where do you think we can land this?”
What do I not want to hear?
What’s the worst thing an agent can say?
“We have an offer date and we’ll see what all the offers look like, and we’ll make a decision then.”
Tell me, tell me, “David, you’ve written blogs before where you talk about not playing your hand, or where you complain about agents who don’t know how to price, or agents who don’t do their homework.”
Yes, I have. Many times. But those are completely different situations as those are completely different markets.
In the situation I’ve described above, where the listing agent has rearranged the deck chairs on the Titanic and has put a “plan” in motion that has a 0.00% success rate, I would hope, naively or otherwise, that this agent would extend the olive branch and see that the only way to get a deal done is to collaborate and cooperate; not to stymie and brush off.
Mark my words, folks: the agents who don’t know how to talk to other agents, and the agents who look at their watch, look at a calendar, lick their finger and stick it in the air – and still don’t know what day, week, month, or year it is, are going to have a miserable time in this fall market.
This week, a client of mine emailed me an article that ran on Tuesday in the Toronto Star:
Oh boy.
Here we go…
Why the Toronto Star decided to give free advertising to a property, an agent, and a strategy that is destined for failure, I don’t know.
But my client asked me, “Have you ever written about this on your blog before?”
So I went through the archives.
May 5th, 2010: “Listing Price: $1.00”
May 7th, 2010: “Listing Price: $1.00 (Cont’d)
August 26th, 2011: “One Dollar!”
May 26th, 2016: “One Dollar Bob!”
May 25th, 2021: “Does Listing For $1.00 Actually Work?”
Geez. I’ve been doing this a long, long time…
In any event, the $1.00 listing is nothing new. We have discussed this many times over the years, but I don’t know if I’ve ever seen a “front page” newspaper article glorifying the strategy.
The Toronto Star article, which you can read HERE, is more about the photos and layout of the condo, aka “real estate porn,” than it is a piece about strategic pricing.
But it seems to give a podium to the inmates who are running the asylum.
From the article:
Why is it priced this way?
The property was relisted to one dollar recently, in an attempt to garner interest from buyers.
“It’s an unusual thing,” Raisinghani said. “Obviously, this is not getting sold for one dollar, but it’s a free thing that anybody can walk in and say, ‘Okay, this is the price I want to pay for the property.’ If their number is reasonable and their number is the best, we just give it to them. Simple.”
The condo was previously listed at $499,999, which Raisinghani says is under market value for a condo in the community similar to its nature by around $200,000 to $400,000.
He added that the sellers are motivated to sell the house, which is why it was listed at its original price.
I dunno, George.
I seem to be lost on this.
The $1 listing is going to “garner interest from buyers.”
Really? Why?
What type of buyers?
In my humble opinion, a condo that’s listed for $1 after sitting on the market for a short eternity is immediately stigmatized.
What does it say when you take a condo worth, apparently, $800,000, and list it for $1?
Who feels good about the optics, the process, and the purchase itself?
“Obviously, this is not getting sold for one dollar.” Good. I needed that clarification, as did much of the buyer pool, it would seem.
“If their number is reasonable and their number is the best, we just give it to them. Simple.”
Ah, right!
But it’s not that simple, because there are two flies in the ointment:
1) Who defines “reasonable” in this case?
2) There’s no guarantee that “best” wins out.
After all, the listing history for the property tells a story:
This property has been listed for sale for almost one full year.
This property has been listed with “offer dates” three times before.
Not only that, two of the offer dates were when the property was listed for a paltry $499,000.
So my question is this: when the property was listed at $499,000, did the “best” offer win? Was the property “given to them?” Was it that “simple?”
And what “reasonable offers” were presented at that time?
How reasonable?
And who determined the level of reasonability?
Look, I think we all know what’s happened here.
The seller wants more than the property is worth and will not accept market value.
That’s obvious, right? That’s the only logical conclusion to draw when a property has been listed for sale for a year?
For the record, I’m not working with buyers in that geographic location and/or for that property type, and I have no vested interest in the outcome.
I suppose I’m just disappointed by the lack of imagination on behalf of my fellow listing agents.
“But David, isn’t listing at $1 a different, unique strategy? One that uses imagination?”
No.
It’s not.
It’s a “strategy,” and yes, I put that in quotations to underscore my cynicism, that has always been used out of desperation.
I personally believe that listing a property for $1 cheapens the offering, stigmatizes the property, and only lowers the leverage and eventual sale price that the owner will receive down the line after this strategy fails to work.
As for the rest of the market, time will tell.
We are very early into this fall season and the results are mixed.
How about that $8,000,000 house on Heath Street that sold for full list price after only one day on the market? Shall we label this an outlier, or shall we use it to paint the entire market with the same brush?
I remain convinced that good properties, that are well marketed, and well-represented, will sell.
But the “same old, same old” isn’t going to fly this fall.
Agents misreading the market, overvaluing properties, overplaying hands, not cooperating with other agents, and who take orders from their delusional sellers are going to be responsible for a lot of re-listings and terminations over the next three months.
Will any of them list for $1.00?
Different David
at 2:01 pm
The sellers of your place with 11 offers must have a case of “Wasn’t it great when…”. Who knows, maybe they were on the winning/losing side of a 20 offer bidding war. Or maybe their dream home was snapped up by a bully offer.
Either way, both examples are classic power tripping, “I want to be in charge” experience. Rather than recognizing that late 2024 negotiations are working with the other party to find a price that is mutually acceptable, in a balanced atmosphere.
Or the seller has already baked in 2 more rate cuts and wants next year’s price now.
Marina
at 9:57 pm
David, how often do you turn down potential clients because you réalisé they are out of touch with reality?
I just wonder how often the agent is just grasping at straws, vs the agent has no backbone and is letting the client walk all over them. Some agents will do anything to get the client, and then they are stuck doing the bidding if some delusional nut bag. I can’t imagine you putting up with that, but I do wonder how often it comes up.
Derek
at 11:24 am
I guess I’m more sympathetic to the agents who spend the time and money, do all the work, get the offers, but the sellers don’t accept one. But really, what are sellers hearing leading up to listing? The Ricks of the world are with red face, bulging cheeks, and flying spittle, screaming that prices are going to rocket. Even here, where likely the most balanced and sober commentary occurs, the only negative market commentary is looking backward, describing how it had been slow some months ago. But the forward looking commentary is always rates are dropping wink wink, we have lots of buyers lined up wink wink. It’s never, prices declined and are still declining and will decline for some time. It’s always, “does that mean your house is worth less? Of course not!”.
Sanh
at 2:19 pm
thats not the seller being “a delusional nut bag”. Thats the seller wanting a certain price for his most prized asset. Not everyone needs to sell a home immediately or at a lower price than he wants. Dont make assumptions about a sellers situation. An agents primary job is to do his best to fulfill a sellers wish. If hes not able or willing to? then its off to the next among thousands of agents.
Ace Goodheart
at 10:36 am
There are a lot of re-listings going on right now. I see houses that have been terminated and re-listed more than ten times since April, still sitting with no buyers. I guess out of desperation, you could just say “a dollar” and then see if people offer the price that you want?
The issue I have always had with this type of “artificially low pricing” is that you get all these offers that are nowhere near your price point and also really flaky and being made by people who probably can’t close and are just dreaming. You want a buyer who is liquid enough to come up with the cash on closing date. A lot of the people who bid on these houses that are priced far below market value, are just dreamers who can’t close anyway and will just put you into a court case or disappear on closing day.
I still think people in Toronto are unrealistic in their views as to how long it takes to find a buyer for a house. I have sold houses in Muskoka and also in Barrie, in the early 2000s and in both cases, it took a lot longer than a month to find a buyer. For the Muskoka house, it took two and a half years. For the Barrie house, it took seven months. Eventually you find a buyer but patience is the key. Just list at the price you actually want, and then wait. Sometimes, it is a long wait, but sooner or later you get the call….
Toad
at 6:18 pm
If it took 2.5 years to sell, doesn’t that mean that you initially priced it too high and it took 2.5 years of price appreciation to catch up to your asking price? I guess if you don’t care to sell anytime soon, sure, price it way above market and then wait for time (and reality) to catch up. Not sure who’s the winner there, but to each their own.
Ace Goodheart
at 4:42 pm
That is the Toronto mind set. If it doesn’t sell immediately, reduce the price or change the pricing strategy.
Prices actually went down over the 2.5 year period that the Muskoka property was listed.
It just takes time to find a buyer.
In Toronto, if you list a house, there is a ready available buyer pool. You just need the right pricing strategy.
In Muskoka, there are usually no buyers unless the property is waterfront (this one was not). Every few years, a buyer comes along. You work with that person, when they show up.
Serge
at 9:20 am
Sorry to digress, dear Ace, but that was a great explanation, and I have a question. All this happened 20 years ago. So, nothing has changed in Muskoka?
Ace Goodheart
at 7:35 pm
Nothing. It’s still like that. Unless you’re waterfront, you have to wait years for a buyer.
Serge
at 8:13 pm
Thanks! I was asking, b.c. my friends are considering buying up north; that opinion helps to set up a framework for discussion…
Ace Goodheart
at 8:39 pm
Muskoka is an odd market. You can literally have two identical houses, across the street from each other, and one will take years to sell for a very low price, usually 2-300k or so, and the other identical house on the other side of the street will sell in a couple of months for 3 million dollars.
The only difference is the 3 million dollar house fronts onto lake muskoka and has a beach and a dock.
The other thing to remember is winter access. That long, winding road through the trees and fields, that goes to your house, is probably not plowed by the township. In winter the snow can be deeper than a person standing upright. You have to pay someone to dig you out or I guess get snow shoes….
Sanh
at 4:41 am
Listing agents HAVE to take orders from the seller.
Agents seem to have an outsized sense of how big their place is in a listing.
Give the seller recommendations sure but once given marching orders your job is to try your best to execute it.